FAQs

HOW LONG DOES SHIPPING TIME TAKE?

Orders to the UK Orders take 3-7 days for delivery.

Orders to America take take 3-7 days for delivery. Orders to Canada and Australia take 3-7 days for delivery.

Orders to Asia take 3-7 days for delivery.

Any issues with the shipping, please don't hesitate to contact us at support@animag.co.uk

WHERE DO YOU SHIP FROM?

ANIMAG ships all our orders from our warehouse in the United Kingdom. 

HOW DO I WASH ANIMAG CLOTHING?

ANIMAG’s clothing, sweatshirts and hoodies are all made out of 100% cotton and therefore can be treated the same as any other natural garment.

The labelling on the clothing will provide information on the simple wash and care instructions.

HOW SAFE IS ALL INFORMATION COLLECTED ON ANIMAG?

Our website makes it the priority for users to have secure and safe information. Therefore, ANIMAG has made it essential to have a Secure Sockets Layer (SSL) to encrypt and protect all information, to avoid any data leaks. To see more on this click in the footer to see our privacy policy.

HOW DO I TRACK MY ORDER?

When you place an order your tracking number will be provided when your order has been shipped. Please allow 1-2 days for your order to be activated in the shipping company’s system. To visit your order please click on the tracking section in the footer of this page.

WHY IS MY CART IN GPD?

All orders are processed in GBP. You will checkout using GBP at the most current exchange rate.